Your trusted partner in CX and support
Services
Each of our relationships is unique, and their plan is custom, but this is where we start.
Fractional CX Department
Bring the value of a full Customer Experience team to your company for a fraction of the cost.
One-off Strategy/Training
Our team will strategize with you to help you build the perfect CX processes, then we'll train your team to take it from there.
World Class Customer Support
A perfect pairing to your CX department; a support team for your clients that learns from your CX insights. Let our USA-based team handle support while you do what you do best; serve your clients.
About
Hi, I’m Trey Brown — founder of Steadfast CX and a passionate advocate for excellence in customer experience.
With years of leadership in the commercial cleaning industry, I’ve built a career around helping businesses serve their customers better — with consistency, integrity, and heart. I’ve personally led high-stakes customer relationships across multiple regions, and I’ve seen firsthand how strong CX not only retains clients but builds real trust.
I started Steadfast CX to offer that same level of dependable, values-driven support to other service-based and mission-minded companies. Our name reflects our core belief: that great customer experience is built on something immovable — a foundation of purpose, care, and commitment.
Whether you’re scaling your operations or simply want to serve your clients with more excellence, my team and I are here to help you do it — the right way, every time.
Get in Touch
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